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Terms and Conditions

Effective Date: 3/19/25

Welcome to Soapinapouch! These Terms and Conditions govern your use of our website http://www.soapinapouch.com and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. General Information

Soapinapouch is a natural bath and body brand offering handmade soaps, bath bombs, body butters, and more. Our products are crafted with care, using high-quality ingredients. By purchasing from us, you acknowledge that our products are for personal use only and not for resale unless authorized.

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete information during checkout.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion.

3. Orders & Payments

3.1 Placing an Order

  • All orders are subject to availability.

  • Prices are listed in U.S. currency and are subject to change without notice.

  • By placing an order, you agree to provide accurate billing and shipping information.

3.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal

  • Other secure payment options as listed at checkout

Payments must be completed at the time of purchase. If a payment is declined, your order will not be processed.

4. Shipping & Delivery

4.1 Processing Time

Orders are typically processed within 5 business days. Most processed next day. Processing times may vary during high-demand periods.

4.2 Shipping

  • We ship within the U.S. using USPS

  • Shipping fees are calculated at checkout.

  • Customers are responsible for providing the correct shipping address. We are not responsible for lost or delayed shipments due to incorrect addresses.

4.3 International Shipping

If applicable, international customers are responsible for any customs fees, taxes, or import duties.

5. Returns & Refunds

5.1 Return Policy

Due to the nature of our handmade bath and body products, we do not accept returns for hygiene reasons. However, if you receive a damaged or incorrect item, please contact us within [14] days of delivery for a resolution.

5.2 Refund Policy

  • Refunds are issued only for defective or incorrect products.

  • Refunds will be processed within [30] business days after approval.

  • Sale items and gift cards are non-refundable.

For any return/refund requests, email us at [soapinapouch@gmail.com] with your order number and photos of the issue.

6. Product Disclaimer

Our soaps and body products are handmade with natural ingredients, including essential oils, some with skin-safe fragrance oils, and botanical extracts. Due to the handmade nature of our products, slight variations in color, texture, and scent may occur.

Soapinapouch makes no medical claims regarding our products. Our soaps and body care items are intended for external use only. If you have sensitive skin or allergies, please review the ingredient list before use. Discontinue use if irritation occurs. For those with severe allergies, consult a healthcare professional before using any new skincare product.

7. Intellectual Property

All content, images, product descriptions, and branding on Soapinapouch are the intellectual property of Soapinapouch and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

We are not liable for:

  • Any allergic reactions or skin sensitivities. Customers must review ingredient lists before purchasing.

  • Delays in shipping due to carrier issues.

  • Third-party website links on our site.

Our total liability for any claims related to our products or services is limited to the purchase price of the product in question.

9. User Conduct

You agree not to:

  • Use our website for fraudulent or illegal activities.

  • Interfere with the security of our site.

  • Post harmful, misleading, or offensive content.

Violations may result in account suspension or legal action.

10. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website means you accept the updated terms.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, contact us at:

📧 Email: soapinapouch@gmail.com
📍 Address: P.O. Box 245, Westield, ME 04787

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